Some of Australia’s hardest working pumps operate in hospitals, factories, apartment buildings, mine sites, aquatic centres, aged care facilities and industrial complexes — just a few of the many essential services and industries we support. These pumps run around the clock, enabling critical operations such as clean water supply, wastewater management, heating and cooling, and fire protection systems.
At Malcolm Thompson Pumps (MTP), we deliver expert pump repair and pump service solutions across these sectors, helping ensure vital systems remain reliable, compliant and operational.
Pumps are often unseen but essential assets, working continuously in the background with little attention — until a failure occurs. When a pump stops, the consequences can be immediate: operations may halt, equipment can suffer damage, safety risks increase and downtime quickly becomes costly. In these situations, proven experience, fast response and a structured service approach make all the difference.
We have Service Centres in Sydney and Perth with National Coverage
Malcolm Thompson Pumps operates two fully equipped Pump Service Centres in Sydney and Perth, each designed to service, repair and test pumps efficiently and cost-effectively. In addition to our NSW and WA facilities, we provide pump repair and service across Queensland, Victoria, South Australia and Tasmania.
Comprehensive Pump Service Across All Systems
Our team has extensive experience across a wide range of pump types, but not limited to:
- Centrifugal pumps for building HVAC systems
- Submersible pumps for stormwater, wastewater and sewage systems
- Vertical and horizontal multistage booster and pressure pump sets for high-rise buildings
- Fire pump systems and specialised applications
- Large split case pumps
- Dewatering systems
- Diesel and electric-driven units
- Helical rotor pumps and submersible pumps
No matter the pump or brand, MTP provides thorough diagnostics, repairs, preventative maintenance and full rebuilds to keep your operations running efficiently and reliably.
Pump failures do not wait for business hours — and neither do we.
Emergency Pump Repair and Service Available 24/7
Our fully equipped service vehicles are available 24/7, including weekends and public holidays. Each vehicle carries the tools, spare parts and hire pumps required to respond to emergency breakdowns and system failures.
Where necessary, we provide temporary solutions to keep your site operational until a permanent repair can be completed.
From Assessment to Rebuild – Our Complete Workshop Capabilities
Our fully equipped workshops handle strip-down assessments, repairs, rebuilds and precision machining for all types of pumps. We provide detailed reports on component wear and damage, then repair or engineer the parts in-house to get you back up and running quickly and reliably.
Some of our key workshop capabilities include:
- Pump assessment and rebuilds to restore performance
- Overhaul of electric motors and mechanical seals
- Dynamic balancing of impellers and rotors
- Application of metallic and ceramic coatings
- Manufacture and supply of replacement components
- Manufacture of galvanised baseplates
- Manufacture of painted or powder-coated coupling guards
- Assembly of pump sets with electric motors or diesel engines
- Spray painting
- Performance testing of pumps
Certified Technicians You Can Trust
Our MTP technicians are certified in confined space entry, electrical work, plumbing and fitting, ensuring every repair meets industry standards.
With decades of experience across multiple pump types and industries, our team can respond to any challenge, large or small – we are ready!
Why Choose MTP for Pump Repair and Service
- Fully equipped service vehicles ready to handle any situation
- After-hours, weekend and public holiday call-outs
- Short-term and long-term solutions tailored to your needs
- Service centres in Sydney and Perth
- Nationwide coverage across NSW, WA, QLD, VIC, SA and TAS
Whether you manage a high-rise building, hospital, mine site or factory, MTP provides reliable, professional pump repair and service you can count on. When reliability matters, we are ready — 24/7, anywhere, for any pump
